Care Coordinator

Ready to take the next step in your care career? Join our Team as a Care Coordinator in Epping! You'll develop and grow with an award-winning Home Care company that offers great pay and lots more! Working closely with the Manager and Team, you'll deliver the best possible services to our clients and develop your existing care skills. Bring your caring and passionate attitude and make a positive difference in your local community. You'll help with…

• Coordinating schedules - preparing rotas & communicating with staff, clients & families
• Building awareness - assessing clients in your local community
• Upholding reputation - handling complaints & taking action
• Delivering care - offering clients a friendly face & good company; participating in out of hours on-call
• Leadership - by inducting new starters & assessing Team training
• Upholding standards - ensuring compliance with policies, Monday to Friday (with on-call participation)
• Pension scheme
• 25 days holiday plus bank holidays
• Career progression opportunities
What you'll be doing...
• Creating and managing staff rotas and schedules
• Matching carers to clients based on skills and compatibility
• Conducting initial client assessments and reviews
• Handling enquiries from clients, families and healthcare professionals
• Supporting care staff with day-to-day queries
• Ensuring compliance with care plans and regulations
• Maintaining accurate records in care management systems
• Covering care calls in emergencies when required
• Participating in on-call rota
  
  A willingness to learn & develop in your new role
• Experience providing domiciliary care
• Ability to deal with challenging & deadline driven work
• A driving licence & access to a vehicle
• A caring & respectful attitude
• Strong communication, organisational & teamwork skills
• A responsible, dedicated & flexible work ethic
You don't need previous experience as a Care Coordinator, but you'll need professional experience in providing domiciliary care. When you join, you'll receive advanced training from our exclusive Alina Homecare Academy and have the opportunity to progress your career with us! All roles are subject to proof of eligibility to work in the UK, satisfactory references and an enhanced DBS check.,
• Previous experience in care sector (office or hands-on)
• Excellent organisational and time management skills
• Strong communication skills, both written and verbal
• Ability to work under pressure and meet deadlines
• Problem-solving mindset
• IT literate with experience of care management software
• Full UK driving licence
• Organisation
• Communication
• IT Skills
• Problem Solving
• Time Management
• Attention to Detail
• Care Coordinator qualification advantageous
• Experience with rostering software