Care Coordinator

Join a supportive and passionate team at Leaf Complex Care, part of the Catalyst Care Group, providing exceptional person-centred care across Bristol. As a Care Coordinator, you'll play a key role in ensuring smooth service delivery, supporting both clients and clinicians, and helping the organisation continue to grow and thrive., As a Care Coordinator, you'll be responsible for managing daily staffing operations and providing outstanding service to clients and clinicians. You'll handle all incoming queries, ensure timely responses, and accurately match clinicians to client requirements while maintaining compliance with company policies and care standards.

Working closely with the Transforming Care, Account Management, and Sales teams, you'll contribute to business growth and client satisfaction. The role also includes participating in the on-call rota as part of your regular duties.

Key Responsibilities

Coordinate staffing solutions to meet client requirements across care services

Manage and respond to all incoming client and clinician inquiries efficiently

Collaborate with internal teams to support smooth and compliant operations

Match clinicians' skills and availability to client needs

Maintain accurate records and ensure adherence to company procedures and regulations