Care Coordinator

The successful candidate will be part of the GP Surgery team, working independently as well as part of a team to help and support anyone that would benefit from working with a care co-ordinator, such as our frail and elderly or those with a long-term condition, or anyone that would benefit from the support from this exciting and varied role. The Care Co-ordinator will proactively (not an exhaustive list):

• identify and work with a cohort of patients to support their personalised care requirements
• consult with patients and family members to bring together all of their identified care needs into a single personalised care and support plan
• engage with patients living in care homes
• support housebound patients
• support patients with long-term conditions and/or work alongside primary care colleagues
• make contact with patients diagnosed with cancer to undertake cancer reviews, and support the cancer screening programme
• identify patients, and support GP practices, with non-medical interventions with referrals to external agencies/partners
• support patients living with Dementia and their carers
• perform health checks on patients that are aged 75 and over
• support patients who are on the Learning Disability Register
• support patients who are informal carers
• work with the pharmacy team to undertake frailty reviews with patients who are housebound, For the full Job Description and Person Specification for this role please see the supporting documents attached.
  
  GCSE Grade c (4) or above in English and Maths, or equivalent, Experience of working in a support role either in the health and social care sector or within a customer focused based organisation
• Evidence of undertaking the relevant care coordinator training and/or the care certificate
• NVQ Level 3, Advanced Level or equivalent qualifications, Experience of working in a multi-disciplinary team
• Experience of clearly communicating with a range of stakeholders, with excellent writing skills
• Experience of working under pressure and managing varying workloads and changing demands
• Excellent verbal and written communication skills
• Excellent interpersonal skills and customer service
• Can treat patients with respect, empathy and compassion
• Enthusiasm and commitment to achieving better outcomes for patients
• Ability to organise oneself and others affectively
• Can work on own initiative and prioritise workload
• Ability to recognise own limitations in the context of the role and seek advice and assistance
• Ability to travel across the PCN locality on a regular basis, including to visit people in their own homes, with a full UK driving license and access to a car, Previous knowledge of working in the NHS or primary care or a similar health and social care setting
• Evidence of working in/with care homes
• Experience of working in a Primary Care environment
• Use of SystmOne, Recognises when the limits of own competence are exceeded and is able to identify how and from whom to seek support.
• Listens proactively and collaborates with colleagues and wider teams and is able to share learning from their experiences
• Acts with integrity and professionalism at all times and is conscientious and committed to provide a high-quality service.
• Is compassionate, adaptable and self-motivated
• Is able to work as part of a multi-disciplinary team, and plan and organise along with working under pressure
  
  Are you a compassionate, organised individual with a passion for making a real difference in peoples lives?
If so this is an exciting opportunity for the right candidate to join our dynamic team of existing Care Co-ordinators, working with the GP Surgeries that form Wakefield North Primary Care Network (PCN) In this vital role you will support patients by co-ordinating their health and social needs, working to achieve better independence and quality of life You will be part of our growing multi-disciplinary additional roles team, who all work together to support our GP practices and their patients. The roles currently include care coordinators, clinical pharmacists, pharmacy technicians, paramedics, health and wellbeing coaches, social prescriber, mental health practitioner and a home visiting nursing team., Wakefield North PCN consists of six GP practices on the eastern side of Wakefield District (Henry Moore Clinic, Riverside Medical Centre, Tieve Tara Medical Centre, Station Lane Medical Centre, St Thomas Road Surgery and Newland Surgery). We are a friendly and forward-thinking PCN, who support the development of our team members.