Care Coordinator

At Lotus Home Care, we believe great care starts with great coordination. We're looking for an organised, compassionate, and proactive Care Coordinator to join our Rotherham branch and play a vital role in ensuring our clients receive exceptional care - every visit, every day.

This is a rewarding opportunity for someone who enjoys problem-solving, supporting people, and being part of an award-winning care provider that truly puts people first.

About Lotus Home Care

We deliver premium, personalised domiciliary care across Yorkshire and the Humber, helping people live safely and independently in their own homes.

Our ethos is simple and powerful: Home Care With Love - for our clients and our colleagues alike., As a Care Coordinator, you'll be the key link between clients, families, and care workers. Reporting to the Branch Manager, you'll ensure care is delivered smoothly, safely, and consistently - while supporting and developing our frontline teams.

Your Key Responsibilities

Create and manage staff rotas, ensuring appropriate travel time and breaks

Match carers to clients based on skills, preferences, and location

Manage new referrals from private clients and social services

Support assessments, care planning, and care package reviews

Communicate with clients, families, and healthcare professionals

Carry out risk assessments, reviews, and care worker supervisions

Ensure care documentation and client records are accurate and up to date

Support weekly KPIs, logbook drops, and team meetings

Organise and participate in supervisions, appraisals, and training

Take part in the on-call rota, including alternate weekends

Competitive salary: £30,000 per annum

Full-time, permanent position

Ongoing training and development

Blue Light Card

Clear career progression opportunities

Support from an experienced and approachable management team

Join an award-winning care provider with a people-first culture