Care Coordinator

This is a full-time, primarily office-based Care Coordinator position within a busy domiciliary care service; however, the role also includes going out into the community to complete assessments, client reviews, staff spot checks, etc. You will support the delivery of safe, effective, and person-centred care in line with CQC standards. Own transport is essential. The role includes participation in the on-call rota (1 weekend in 4 and occasional evenings to provide guidance and support to care staff). Key responsibilities include:

• Completing client assessments and risk assessments using an electronic call monitoring system (Birdie)
• Creating and updating care plans
• Managing daily alerts and care notifications on Birdie
• Planning and maintaining staff rotas using Birdie
• Conducting regular client reviews
• Carrying out spot checks and supervisions
• Completing moving & handling and medication competencies for Community Support Worker staff
• Managing staff performance and providing ongoing support
• Answering the telephone and handling day-to-day office enquiries
• Liaising with service users, families, social workers, and healthcare professionals
Essential Experience and Skills Applicants MUST have a minimum of 1 year experience in domiciliary care as a Care Coordinator or Team Leader. You will need experience in:
• Digital care planning and management systems (e.g., Birdie)
• Completing and reviewing risk assessments
• Creating and updating care plans
• Rota planning and staff scheduling
• Managing and supporting care staff
• Conducting spot checks and supervisions
• Liaising with service users, families, social workers, and healthcare professionals
• On-call
What We Offer
• Enhanced DBS check (refunded after 6 months)
• Career progression opportunities
• Company Pension
• Employee Assistance Programme
• Fully funded QCF Level 3 in Health & Social Care
• £150 welcome bonus (paid after 6 months)
• £250 refer-a-friend bonus (paid after 6 months)
• Blue Light Card - access to discounts on high street shops, supermarkets, fuel and more
• Free on-site Parking
  
  Monday to Friday, 08:30 - 16:00
Join an Established, Trusted Local Care Provider Community Care Team is a well-established domiciliary care provider based in Leyland. Founded in 1992, we are proud to remain under the same ownership, with a dedicated management team that has been in place for over 20 years.