Care Coordinator

Our client provides high-quality care that enables people to live independently in their own homes. Our Care Coordinators play a vital role at the heart of our service, ensuring care is delivered safely, smoothly, and with compassion. As a Care Coordinator, you will be the central link between clients and the dedicated care teams. You will oversee the planning, coordination, and ongoing management of care packages, ensuring outstanding service delivery and excellent communication at every stage. This is a varied and impactful role where your organisational skills and people-first approach will directly improve the lives of others! Duties Include:

• Coordinating and scheduling care packages to ensure seamless service delivery
• Acting as a key point of contact for clients, families and care staff
• Supporting field staff and responding calmly to changes or challenges
• Maintaining accurate records and managing confidential information professionally
• Always delivering a high standard of customer service
  
  Are you an organised, people-focused professional who thrives in a fast-paced environment?, Excellent verbal and written communication skills
• Strong organisational skills with the ability to prioritise in a busy environment
• High attention to detail and a proactive approach to problem solving
• Confidence handling sensitive and confidential information
• Ability to remain calm under pressure and resolve issues effectively
• Solid IT skills
• You MUST have previous domiciliary Care Coordination experience
• Professional telephone manner
If you're organised, compassionate, and motivated about supporting others, this could be the perfect role for you. This is a very rewarding opportunity that offers excellent potential for career growth and development.