We are seeking a highly motivated and organised individual to join our team as a Care Coordinator. The Care Coordinator will play a key role in supporting our GP practice by ensuring that patients receive the right care at the right time. This role involves working closely with GPs, nurses, and other healthcare professionals to manage patient care plans, coordinate services and patient liaison, run and maintain patient searches and lists, and provide administrative support. Due to the demands and responsibilities of the role, the practice does not offer hybrid working at present.,

• Patient Coordination: Act as a point of contact for patients, providing information and support throughout their care journey. Coordinate patient appointments, referrals, and follow-ups.
• Care Planning: Work with the healthcare team to develop and manage personalised care plans for patients, particularly those with complex needs or long-term conditions.
• Multi-disciplinary Team (MDT) Meetings: Organise and attend MDT meetings as necessary, ensuring all relevant information is available and actions are followed up.
• Administrative Support: Provide administrative support to the clinical team, including maintaining patient records, updating care plans, and managing correspondence. Focus will be on running and maintaining patient searches and lists in order to help the practice meet clinical targets. Calling and recalling patients will be key. Additional administrative duties may be required as dictated by the needs of the Health Centre.
• Patient Advocacy: Advocate for patients, ensuring their needs and preferences are understood and respected. Facilitate communication between patients, families, and healthcare providers.
• Data Management: Maintain accurate and up-to-date patient information in the practices electronic health records system. Generate reports and analyse data to support quality improvement initiatives.
• Health Promotion: Support health promotion activities and campaigns within the practice and community, helping patients to access resources and information.
  
  We are a friendly and modern Health Centre providing comprehensive primary care services to over 19,000 patients from diverse cultural backgrounds on two sites.