Care Co-ordinator (Level 1) - Mental Health Team

We are seeking to recruit a Care Co-ordinator (Level 1) into our Mental Health Team who can deliver exceptional standards of person-centred care, highlighting co-production approaches that enable people who use our services to have as much choice and control as possible over their own care and support needs. This newly designed model of care will provide an assessment pathway for individuals with severe mental ill health. The support provided will also include intensive rehabilitation, which aims to maximise an individual's quality of life and social inclusion by developing their skills, promoting independence and autonomy, and giving individuals hope for the future. This approach supports successful community living through appropriate assessment and support. The successful candidate will support customers to maintain and build fulfilling lifestyles, promoting independence, dignity, respect, engagement, and participation in all aspects of daily living. You will work closely with customers to achieve positive outcomes, encourage personal development, and ensure that their health, wellbeing, and quality of life are always prioritised. We are looking for someone who is compassionate, reliable, and committed to delivering high standards of personalised care and support. You should be able to build positive relationships, communicate effectively, and demonstrate integrity while upholding Sunderland Care and Support's values at all times. You will share our core values of Respect, Innovation, Integrity, Caring, Partnership and Being Valued, ensuring these are reflected in everything you do. Your role will be on providing support to customers promoting and developing their life, health, and wellbeing. This may include:

• Helping with preparation of meals and drinks.
• Support with domestic household tasks
• Administer and record medication
• Support with money management
• Encouraging community trips and facilitating customers participation
• Support with household and personal shopping,
• Support with meeting friends and family
• Support with high standards of nutrition
• Adhere to health and safety legislation
• Cleanliness and intimate personal hygiene
• Opportunities for employment or education
• Provide emotional support.
• Active support techniques and positive behaviour support techniques to increase skill level and achieve set outcomes (training will be provided)
• To support customer to plan holidays and support them if needed (additional payment)
These principal responsibilities are not an exhaustive list of duties, only a general guide to the role. In consultation with the post holder, the duties may change from time to time to reflect the changing needs of the customer/service., We will contact candidates to arrange an appropriate time to carry out an interview. If you are successful following the interview process appointments will be made subject to two satisfactory references and DBS check. For more information on Sunderland Care and Support, please visit our website; https://sunderlandcareandsupport.co.uk Supporting documents JD - Care Co-ordinator (Level 1) 2026.docx (47.52 KB) PS Care Coordinator Level 1 - Mental Health.doc (74.0 KB) Privacy Notice.pdf (97.64 KB) Purpose&Values2024.pdf (78.27 KB) Information for candidates.doc (63.5 KB) SCAS Employee Benefits List FINAL.pdf (729.66 KB)

Sunderland Care and Support is one of the leading social care providers delivering high-quality care and support throughout the Sunderland community. We are passionate about supporting adults with mental health needs to lead fulfilling, independent, and meaningful lives.

Are you a person who is driven and motivated and wants to make a difference to a vulnerable adult? The role of professional support is extremely rewarding and in return we offer:
• Induction which will support you in your own personal development.
• We can offer 37 hours per week
• We pay for your DBS check
• A starting salary of £27,274 - £29,071 (pro rata if working less than 37 hours per week)
• Sleep in payment of £43.12 per shift completed. (Where applicable)
• Designated rota pattern including daytime, evenings, weekends, and Bank Holidays
• Excellent training opportunities
• A pension scheme
• 26 days annual leave entitlement rising to 31 days with 5 years continuous service, excluding bank holidays
• Career development and progression opportunities
• A positive, supportive and rewarding working environment
• Occupational Health and wellbeing support
• Probationary period
• Regular 1-1 supervision
• Annual appraisal
• Access to discounts on local theatre and sporting events and Blue Light Card and Company Shop supermarket.
• Induction which will support you in your own personal development.
This is an exciting opportunity to work within Mental Health services and gain valuable experience.