Care Co-Ordinator

Domiciliary Care Coordinator Location: Milton Keynes Start Date: ASAP Salary: £28,000-£30,000 per annum (depending on experience) Job Type: Full-time, Permanent About Verity Healthcare Verity Healthcare Limited is a trusted domiciliary care provider delivering high-quality, person-centred care to individuals in their own homes. We work closely with local authorities, the NHS, CCGs, private hospitals, and private clients to help people maintain independence and dignity within their own homes. Due to continued growth, we are looking for an organised, compassionate, and proactive care coordinator to join our team. The Role As a Care Coordinator, you will play a key role in ensuring the smooth day-to-day running of care services. You will be responsible for coordinating care staff rotas, liaising with service users and care workers, and ensuring care is delivered safely, efficiently, and in line with CQC standards. This is a fast-paced, office-based role that requires excellent organisation, communication, and problem-solving skills. Key Responsibilities

• Creating and managing staff rotas using care scheduling systems Allocating care workers to service users based on needs and location Responding to staff absences and arranging emergency cover Liaising with service users, families, and care staff daily Monitoring care delivery to ensure high standards are maintained Updating care plans and maintaining accurate records Supporting the Care Manager with compliance and CQC requirements Conducting spot checks, supervisions, and field support when required Handling incoming calls, queries, and concerns professionally Ensuring continuity of care for all service users Skills & Experience Required Previous experience in a domiciliary care setting (essential) Experience in care coordination or scheduling (desirable) Strong understanding of CQC regulations and care standards Excellent organisational and time-management skills