Care Co-ordinator

Do you have creativity and energy and are passionate about engaging with NHS partners and Care Home patients? To work at BGPA means immersing yourself in a team of like-minded people. Its a place that empowers our employees to push themselves to reach their full potential and utilises each individuals skills in the best way possible. If youve got the work ethic, join us on our journey in providing excellent patient care. We are recruiting for a Care Coordinator to join Bromleag Care Practice on a part-time basis. Care co-ordinators help to co-ordinate and navigate care across the health and care system, helping people make the right connections, with the right teams at the right time. They can support people to become more active in their own health and care and are skilled in assessing peoples changing needs. Care co-ordinators are effective in bringing together multidisciplinary teams to support peoples complex health and care needs. The role aims to improve continuity of care,
support the management of long-term conditions and frailty, reduce avoidable hospital admissions, and ensure residents receive coordinated and responsive healthcare services

As part of the role, you will be providing dedicated admin support to our clinicians, dealing with telephone/email queries, scanning, postal duties, booking patients in/out of the internal system and making any follow up appointments as required. Coordinate care for residents across designated care homes registered with the practice. Act as a key contact for care home staff regarding non-clinical coordination of residents care. Support proactive care planning for residents, particularly those with complex health needs, frailty, dementia, or multiple long-term conditions. Coordinate and support regular care home MDT meetings involving GPs, pharmacists, district nurses, frailty teams, palliative care teams, community services, and social care professionals. Recognise and appropriately escalate safeguarding concerns affecting vulnerable adults. You will also be able to demonstrate excellent organisational skills and be able to communicate effectively and have previousexperience in a busy
office environment.

BGPA is a federation of all 43 Bromley practices working collaboratively to enhance the health and wellbeing of Bromley residents, covering over 350,000 patients, 100% of the Bromley population.

BGPAs goals are to work strategically with Bromley practices to help secure the best services for patients whilst working together to support member practices in the challenges of a changing NHS.

BGPA aims to improve the morale of general practice in Bromley by sharing expertise, services and supporting its workforce.

BGPA will make a positive impact on medical services in Bromley by working closely with One Bromley Partners including NHS SEL ICB, local NHS trusts, local providers and patient groups, to improve the delivery of healthcare to the local population.