Cardiology Receptionist & Admin

We are looking for a motivated and friendly Receptionist to join our Cardiology team. Our reception staff are often the first point of contact for patients on arrival, so a warm, approachable manner and strong communication skills are essential to ensure a positive patient experience for those attending for admissions and clinic appointments. If this sounds like you and you have good clerical and keyboard skills, we would love to hear from you and welcome you to our supportive reception and clerical team. Our administration and reception staff play a vital role in supporting both patients and clinical teams. The role involves a range of clerical duties, including using hospital systems to update patient records, within a busy team environment.,

• To provide an efficient and effective admissions service to all patients attending the department and adhering toall policies and procedures applicable to the service.
• Excellent communication skillsrequiredto deal with patients and colleagues in a confidential and sensitive manner.
• General reception dutiessuch as greetingpatients ,checking them in - dealing with patients over the phone with queries
• This is a diverse role, which will involveassisting with a range of cardiac bookings when needed as well as covering the reception desk and carrying out general administration duties.
• The ideal candidate needs to be flexible and adaptable,possessexcellent organisational skills whilstmaintaininga friendly disposition. This role works alongside the existing booking clerks, bookings co-ordinator and reception staff and will offer service resilience and the ability to cross cover each other for leave
  
  UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.
If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions. UHD has active networks including Women's, BAME, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.

We currently have two positions available:
• One full-time role (37.5 hours) based at Poole Hospital
• One 30-hour role based at Royal Bournemouth Hospital (RBH)
There will also be an expectation to provide cross-site cover as required, for example during periods of annual leave or absence. Interview: June 16th