Cardiac Investigation Unit Admin Assistant

As a CIU Admin Assistant you will be part of a forward thinking team, assisting in providing an administrative service including responding to patients and staff face to face and via telephone, answering emails and booking tests and appointments that come from internal and external referrers., To provide an excellent administration service within the Cardiac Investigation Unit. To deal with telephone inquiries in a polite, helpful and courteous manner whilst making sure that patient confidentiality is maintained. To assist in the CIU administrators in managing referrals and booking of patients for investigations., Please see attached job description and person specification for full details of roles and responsibilities

• GCSE English Language (grade C or above), Previous administrative experience or equivalent
• Experience working as part of a team
• Experience with Microsoft Office, Clerical/office administration experience within a healthcare environment, Excellent telephone manner
• Excellent customer care skills
• Ability to work autonomously, coordinate and prioritise
• Ability to problem solve and cope under pressure
• Ability to liaise with other staff and departments
• Ability to work as a team in a multidisciplinary environment
• Understanding of the need for confidentiality
  
  Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we're driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.
We are an acute Trust, rated "Good" by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff., Salisbury is an attractive place to live and work and really gives you the best of everything. With easy access to London and local airports, the city of Southampton is only a short train or car journey away or if you prefer the sea, Bournemouth is also accessible. Don't just take our word for it, why not explore what Salisbury has to offer by visiting www.experiencesalisbury.co.uk

We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme.