Capital and Responsive Administration Assistant

As a Capital and Responsive Administration Assistant, you'll play a vital role in supporting our Capital Works and Responsive Repairs services. Your work will help ensure repairs, maintenance programmes and planned works are delivered efficiently, accurately and with tenants at the heart of everything we do., As our new Capital and Responsive Administration Assistant, you will provide comprehensive administrative and clerical support across the Capital Works and Responsive Repairs teams. This includes raising and monitoring works orders, inspections and appointments, maintaining accurate records within housing management systems, and supporting reactive repair turnaround times to ensure KPIs are achieved.
You will also play a key role in financial administration, including raising purchase orders, checking invoices, processing payments and supporting budget monitoring. In addition, you will contribute to performance management by producing reports and statistics for management and service review, helping to drive continuous service improvement.

If you are passionate about service delivery, enjoy working in a fast-paced environment and want to make a real difference within social housing, we would love you to come and join our amazing mutual!
Are you our ideal candidate?
Our ideal candidate will share our values and be committed to delivering a high-quality repairs and maintenance service that puts tenants first. You will have strong experience working in an administrative role within Repairs & Maintenance or Asset Management, managing high volumes of data and balancing competing priorities with accuracy and attention to detail.
You will have experience working within a social housing environment, ideally supporting Responsive Repairs, Capital Works or Asset Management teams, and be confident working with internal teams and external contractors to maintain performance standards and service outcomes., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .