Campus Support Officer Nights

The University Security Team plays a vital role in maintaining a safe, secure and welcoming environment for students, staff and visitors. The team provides a wide range of services including crime prevention, patrols, emergency response, building security, fire response, traffic and car parking management, event security and support to students living in University accommodation.

The successful candidate will demonstrate excellent communication and interpersonal skills, a positive and proactive approach, and the ability to remain calm and professional when dealing with challenging situations. You will be expected to work effectively as part of a team while also using your initiative and sound judgement when responding to incidents and supporting the wider University community.
This is an excellent opportunity for individuals who are passionate about delivering high-quality customer service, promoting safety and security, and making a positive contribution to the student and staff experience.
To be successful in the role, you will have:
Valid SIA Door Supervisor License
Full UK driving licence (Manual or Auto accepted)
Experience dealing with First Aid (First Aid at Work Certificate desirable)
Be part of a Fire Response Team
Excellent customer service skills
Ability to provide and compile concise reports

Join Northumbria University, a research-intensive institution unlocking potential and changing lives locally and globally. Named Times Higher Education's in 2022 and in 2025, we rank top 25 in the UK for research power. Discover more .
With over 37,000 students from 140+ countries, we offer world-leading research, award-winning partnerships, and an outstanding student experience. We empower our exceptional staff, promoting a positive work-life balance and offering great benefits, including excellent pension schemes, flexible working, generous holiday entitlement and .
Our Northumbria Values, co-created by our team, define who we are: Academic Excellence, Innovation, Inclusivity, Collaboration, and Ambition. Our Behaviours shape our work culture: We listen and learn, support one another, respect everyone, trust each other, and are bold.
Based in Newcastle upon Tyne and London, we are an on-campus organisation and offer flexible hours and location where the role allows. We pride ourselves on diversity and inclusivity, holding numerous awards for gender and race equality, disability confidence, and research excellence. We also hold the HR Excellence in Research award for implementing the concordat supporting the career Development of Researchers and are members of the initiative to deliver information and support to professional researchers. The University has implemented a range of flexible working arrangements, and we are happy to explore candidate requirements as part of the recruitment process.

The role is based primarily at the City and Coach Lane Campuses, with staff also providing security and emergency response cover across other University locations, including Halls of Residence and other University premises as required.
The role operates on a night-shift pattern, including weekends, bank holidays and University closure periods. There may also be opportunities for overtime, with flexibility required to respond to changing operational needs.