Campus Safety and Student Support Officer

Be the friendly face that helps keep our campus safe, welcoming and thriving.

We're looking for a proactive and approachable individual who is passionate about supporting young people and creating a positive learning environment. This is a varied role where you'll combine campus safety, learner support and behaviour guidance to make a real difference every day., Building positive relationships with learners while maintaining a visible presence across campus and promoting a safe, respectful environment.

Patrolling campus buildings and grounds, helping to ensure security, manage access and respond to concerns quickly and professionally.

Encouraging positive behaviour through early intervention, restorative conversations and supportive guidance.

Responding to incidents and emergencies with confidence, using effective communication and de-escalation techniques.

Supporting learner wellbeing and safeguarding, identifying concerns and ensuring they are appropriately escalated.

Working closely with the Positive Behaviour Officer, assisting with learner interventions, incident recording and follow-up actions.

Helping to identify trends and prevent issues before they escalate, contributing to a proactive and supportive campus culture.

Acting as operational support during the Positive Behaviour Officer's absence, ensuring learners and colleagues continue to receive timely support., Our strategy is to create a Career Focused, Digital Learning environment, ensuring that the learner experience and our relationship within our community, local and regional employers, are at the heart of everything we do. We are proud to be selected as finalists for the AoC Beacon awards for effective use of digital Technology in FE. Providing a high achieving, focused learning environment allowing our students to achieve the grades they need for higher educations, or the skills and aptitude required to secure a suitable role in their chosen career. Our college is set in the leafy suburbs of Essex, with easy access to surrounding areas and amenities, we are based in a well-connected location both by road and rail.

Essential:

Experience in security, behaviour support, youth work, education or anothre public-facing role involving incident response, conflict management or support for young people

Ability to build positive relationships with learners whil maintaining clear boundaries and applying expectations

Ability to remain cal, use de-escalation techniques, assess immediate concerns and seek appropriate support

Understanding of safeguarding responsibilities and willingness to complete all required training and follow reporting procedures

Clear verbal and written communication

Confidence using digital systems and willingness to learn College incident-recording and online-monitoring systems

Commitment to equality and inclusions

Willingness to undertake role-specific security, behaviour and emergency-response training

Desirable:

Experience in FE or other educational setting

Experience of restorative practice, lower-level behaviour interventions or supporting learners with SEND

Relevant security, conflict-management, youth-work or behaviour-support qualification; current first-aid training

Experience with Smoothwall or comparable monitoring systems, safeguarding records or incident-management software