Call Handling Administrator
DHL, Gorse Hill, Trafford
Call Handling Administrator
Salary not available. View on company website.
DHL, Gorse Hill, Trafford
- Full time
- Permanent
- Onsite working
Posted 6 days ago, 18 Apr | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
Job ref: fb11a3738ee5404e8c8a7c4bc4c5a37b
Location ref: Gorse Hill, Trafford
Full Job Description
We're looking for a friendly, calm, and organised Call Handling Administrator to join our team and support transport operations. This is a fast-paced, people-focused role where you'll help support on-site teams, and ensure everything runs smoothly behind the scenes. No two days are the same, and you'll be supported to learn and grow in the role. A TYPICAL DAY MAY INVOLVE Providing friendly and professional support to vendors and DHL on-site teams Completing administrative tasks, including raising purchase orders Updating systems accurately to support smooth daily operations Receiving on-the-job training to build system knowledge and, over time, develop skills such as identifying trends and busy periods THIS ROLE WOULD SUIT PEOPLE WHO Has call-handling experience, ideally dealing with breakdowns or urgent issues Has an interest in transport or logistics (transport knowledge is a bonus) Remains calm and professional under pressur Is confident using Excel and Word
Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly., We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more. BUILDING AN INCLUSIVE WORKPLACE At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.
- Free parking and on-site canteen
- We're happy to talk about flexible working - just ask about alternative patterns at interview
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
- Free confidential 24/7 GP consultations
- Hundreds of retail and lifestyle discounts
- Affordable loans, savings schemes and free mortgage advice
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