Call Handler (Patient Central)

We are currently looking for an enthusiastic person with excellent communication skills to join our well respected Patient Central Team. The team is responsible for taking enquiries from patients and making sure they are dealt with in a timely and professional manner. We are looking for various hours between Monday and Friday 8am to 6pm. The shifts are 8am to 1pm, 1pm to 6pm or all day 8am to 6pm.

Here at PMG, we are looking for people with positive outlook who have:

• Excellent communication and customer service skills,
• Attention to detail,
• IT literate
• Ability to be discreet/ respect patient confidentiality
• Previous experience in a similar role is desirable but NOT essential.
  
  Priory Medical Group (PMG) is an award winning large multi-site training practice based in the beautiful city of York. Our team is made up of a highly-skilled, experienced and varied work force doing their very best for our patients.
Here at PMG, we value the wellbeing and health of our staff and as a result we offer various resources to support the mental health of our employees. As part of the PMG team, you will have access to free confidential counselling and extensive wellbeing resources accessible through the NHS.