Cafe Manager

We're recruiting an experienced and passionate Café Manager to lead the day-to-day operation of our busy site canteen based at the HS2 Curzon Street development in Birmingham. This is a hands-on role for a strong leader who can deliver excellent customer service, maintain high standards, and ensure smooth operations within a fast-paced construction environment. As Café Manager, you'll take full responsibility for the catering operation, leading a small team to deliver a high-quality food service while driving efficiency, compliance, and customer satisfaction. Key Responsibilities

• Lead, supervise, and develop the catering operation on site
• Manage and support a team of 1 Catering Assistant
• Ensure the smooth day-to-day running of the canteen service
• Manage stock, ordering, budgets, and labour costs to achieve agreed targets and KPIs
• Maintain high standards of food safety, hygiene, and health & safety compliance
• Deliver an excellent customer experience for site workers and visitors
• Identify opportunities to improve service, efficiency, and sales
• Train, coach, and motivate team members to perform at their best
• Ensure food quality, presentation, and service standards are consistently maintained
  
  Passionate about delivering exceptional customer service
• Previous experience managing a café, canteen, retail, or catering operation
• Strong leadership, organisational, and communication skills
• Experience managing budgets, stock control, and performance targets
• Level 2 Food Hygiene Certificate and relevant catering qualifications are desirable
• A motivated, hands-on manager who thrives in a busy environment
• Comfortable working within a construction site setting
  
  As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
  
  We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families
Please note: This role is contracted to weeks per year