Café supervisor

You will be responsible for maintaining operational excellence, driving team performance and ensuring a seamless service experience that aligns with our standards. You will be expected to work closely with the existing Cafe Supervisors.,

• Will be responsible for managing daily opening and closing procedures, ensuring all health, safety and hygiene protocols are strictly followed.
• Supervising and training of staff
• Oversee stock levels
• Minimise wastage
• Act as the primary point of escalation for customer concerns, resolving issues in a professional manner
The individual needs to be organised with strong customer service skills to ensure that visitors to the parks receive a quality café experience. You will report to the Catering Services Manager who is responsible for the four Country Park café sites. This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

Work that works for you and us - let's talk flexibility! KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work. Please note - if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.

The position is for every Sunday 8.30 - 5pm in the summer and and 8.30 - 3.30pm in the winter. There will also be the opportunity for extra shifts to cover annual leave and sickness This is a loan working position during the week and school term time weekends. You will be expected to hold a Level 3 Food Safety certificate.