By Your Side Worker

Whether it's calling someone that has been discharged from hospital to confirm they have support around them, helping the hospital discharge team get equipment in place to enable someone to return home or supporting someone to stay well at home and avoid admission you will be helping some of our vulnerable residents and helping hospitals with smooth, safe discharges. By Your Side are looking for warm, caring, and empathetic team players with a real can do attitude to join our home from hospital and admission avoidance projects. What you'll be doing: Duties include, but are not limited to, the following: After training to be able to take a referral collecting all information needed and understand what BYS input is required. As part of your role you will be required to carry out home visits for clients and complete small tasks such as; Fitting Temporary Key safes (training will be given), small tasks within the home and shopping the use of a car is essential. Work in partnership with other voluntary and statutory organisations. Ensure the project maintains accurate and up to date records to enable the service to be monitored and evaluated appropriately. To undertake wellbeing calls and related admin uploading onto CRM system daily (training will be given). Once trained to attend Multi-Disciplinary Team meetings to input on individual Residents. To visit sites across Thurrock and attend meetings representing BYS and CVS. Attend one to one supervision and staff meetings as arranged with the By Your Side Senior co-ordinator. Undertake any other duties appropriate within the role as may be reasonably required from the By Your Side Senior Co-Ordinator. Work within the policies and procedures of Thurrock CVS. Undertake training and professional development as and when required.

Some working knowledge of the Microsoft Packages. Must be able to travel around the borough and able to work to a 7 day 365 day service, it operates on a rota system including evenings until 7pm and weekends. Interpersonal and Communication Skills: Have good communication skills. Have a good understanding of the needs of older people. Be able to maintain accurate records. Ability to use a Computer including Microsoft office and email and to use BYS CRM once trained. Ability to work as a team and alone when necessary using own initiative. Have a flexible approach to work. Full driving license and access to a car at all times for which Business insurance will be required. Have experience of working with or as a volunteer. Have experience of working in the community. Personal Attributes: Commitment to Thurrock CVS mission and values - desire to make a difference. Team player. Flexible, and willing to work in the fast-paced and constantly changing environment. Conscientious and responsible. Ability to work on own initiative and to contribute ideas. Collaborative approach to cross team working. Endless enthusiasm, drive and a positive approach to problem solving. Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

• Flexible working including condensed hours.
• Company Pension Scheme.
• Long Service Awards.
• 24/7 Employee Assistance Programme.
• Excellent Company Sick Pay Scheme.
• Staff Forum.
• Staff Wellbeing Meetings.
• 2 days paid volunteering per year.
Note! NO Personal Care or administration of medication is part of this role.