Business Systems Lead

As a Business Support Lead, you will act as the main point of contact for our rostering system, working closely with the People Systems Lead, Intelligent Workplace Manager, suppliers and People team. You'll also develop and support a network of Super Users, helping to embed best practice and improve system adoption. What you will do

• Take ownership of our People systems, with an initial focus on the Allocate Rostering system.
• Provide expert day-to-day support, ensuring systems are reliable, well configured and easy to use.
• Act as the main point of contact with system suppliers, managing issues, upgrades and enhancements.
• Lead system testing, configuration changes and new feature rollouts.
• Develop and support a network of Allocate Super Users, enabling strong local support across teams.
• Create clear guidance, training materials and short how-to resources.
• Work closely with People teams and operational managers to understand requirements and improve processes.
• Identify opportunities to streamline ways of working through system improvements and automation.
• Communicate system changes clearly and help embed best practice across the organisation.
What you will need
• All candidates must have the right to work in the UK.
• We do not sponsor for this role and due to the minimal hours required for this role, we cannot progress applications for candidates sponsored by another employer.
• Manual handling and/or heavy lifting.
• Full, current valid UK driving licence.
• Access to a vehicle which can be used for work purposes.
• Car insurance, including business cover.