Business and Systems Analyst

Business and Systems Analyst

Employer

PHOENIX COMMUNITY HOUSING

Location

South Lewisham, London

Salary

£63,985

Closing date

25 May 2026

Contract

Permanent

Hours

Full time

Sector

Housing & development, Technology & IT, Community housing, Housing association, Housing services, Supported & sheltered housing, Business applications, IT business analysis, IT systems & testing

Employee benefits & values

Employee assistance programme, Health & wellness benefits, Hybrid working, Job share options, Professional development (CPD), Social responsibility and volunteering

Job Details

Business and Systems Analyst

Do you have knowledge, understanding and experience of SQL, Microsoft Dynamics 365, SharePoint and Teams, Office 365 and Microsoft Power platform and Dynamics 365 workflow development?

In this role you will be process mapping, requirements gathering, managing workshops, developing user stories, along with producing high-quality written documentation.

If building relationships with and managing expectations of stakeholders and business users at all levels, part of your experience, this opportunity will suit you. If you have a proven track record of leading on and implementing major systems and applications; and a strong knowledge and understanding of business analysis principles, methodologies and techniques then please get in touch.

Experience of management of data particularly resolution and monitoring of data integrity issues would be ideal for this role.

It's a friendly and supportive environment and we look forward to your application - the deadline for this is midnight on 25 May, with interviews scheduled to take place on Wednesday 3 June.

About Phoenix Community Housing

Phoenix is a housing organisation with a difference. We're led by our residents, with a tenant as our Chair and with residents as the largest group on our Board. Some housing associations talk about resident involvement. We live and breathe it every day. We believe this is our core strength and it's helped us achieve a wide range of accolades and awards.

We're based in south Lewisham, London, and are proud to be building new homes in our area. We've grown as a housing association, taking on the management of 1,500 more homes in late 2021 to bring our total number of homes to around 7,800.

Our new Corporate Plan will help us deliver on our vision of 'together building a better future for our Phoenix Community', supported by strategies to refresh our approach to resident involvement, customer service, sustainability and ensuring that all residents can enjoy good quality, safe and affordable homes.

Our big ambitions apply to our staff too. We are pleased to offer a generous benefits package, including our wellbeing programme, comprehensive learning and development and a culture of employee involvement.

If you think you're the right person to help us make the next stage of our journey, then we'd love to hear from you. We strongly believe in a work-life balance so we'd be pleased to talk about part-time flexible working and job sharing options.

Phoenix is committed to safeguarding and promoting the welfare of vulnerable groups, and we expect all staff and volunteers to share this commitment.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

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#s1-Gen

Do you have knowledge, understanding and experience of SQL, Microsoft Dynamics 365, SharePoint and Teams, Office 365 and Microsoft Power platform and Dynamics 365 workflow development?

In this role you will be process mapping, requirements gathering, managing workshops, developing user stories, along with producing high-quality written documentation.

Ideally you should have experience of working in both Waterfall and Agile environments.

If building relationships with and managing expectations of stakeholders and business users at all levels, part of your experience, this opportunity will suit you. If you have a proven track record of leading on and implementing major systems and applications; and a strong knowledge and understanding of business analysis principles, methodologies and techniques then please get in touch.

Experience of management of data particularly resolution and monitoring of data integrity issues would be ideal for this role.

Phoenix is a housing organisation with a difference. We're led by our residents, with a tenant as our Chair and with residents as the largest group on our Board. Some housing associations talk about resident involvement. We live and breathe it every day. We believe this is our core strength and it's helped us achieve a wide range of accolades and awards.

We're based in south Lewisham, London, and are proud to be building new homes in our area. We've grown as a housing association, taking on the management of 1,500 more homes in late 2021 to bring our total number of homes to around 7,800.

Our new Corporate Plan will help us deliver on our vision of 'together building a better future for our Phoenix Community', supported by strategies to refresh our approach to resident involvement, customer service, sustainability and ensuring that all residents can enjoy good quality, safe and affordable homes.