Business Support - Young Peoples Drug and Alcohol Service

We're recruiting a Business Support colleague to join our Young People's Drug and Alcohol Service at Milton Keynes City Council. This is a rewarding role that helps ensure young people across Milton Keynes receive timely, well-coordinated and high-quality support. You'll be part of the Youth Drug and Alcohol Solutions team, known as YDAS, who deliver a high quality and caring service for young people aged 18. The team works with young people affected by their own or someone else's substance use, and with those who want to learn more to make informed and healthier choices. YDAS supports young people to develop skills and strategies so they can flourish and lead healthy, happy and safe lives. A member of the team meets young people in environments where they feel safe and comfortable, supporting trust and engagement. The team also delivers drug and alcohol awareness sessions to professionals, schools, individuals and groups across the city. In this role, you'll provide vital business and administrative support that allows practitioners to focus on direct work with young people. You'll help coordinate meetings, manage information, support reporting, and keep systems running smoothly. Site-Based role This is a Site-Based role, and you'll be expected to work from the designated workplace. Interviews for this role will be held on 10th June 2026 At Milton Keynes City Council, we aim to make a difference every day. We're dedicated, respectful and collaborative. We act as one council, and we work hard to create cleaner, safer and healthier communities while tackling inequalities and supporting people to thrive.,

• Provide professional administrative and business support to the Young People's Drug and Alcohol Service.
• Manage communications, diaries, meetings and high-level minutes to support practitioners and service delivery.
• Produce clear and accurate reports using information management systems to support monitoring and statutory returns.
• Support the delivery of drug and alcohol awareness sessions, training events and community activities.
• Maintain high standards of data quality and confidentiality for national and local reporting requirements.
• Work closely with colleagues and partners to promote the service and support the induction of new team members.
  
  Strong administrative experience, with the ability to balance competing priorities in a calm, organised and reliable way.
• Clear and confident communication skills, enabling positive engagement with a wide range of people, including young people and partner professionals.
• A professional, discreet and respectful approach to handling sensitive and confidential information.
• Confidence using IT systems, alongside a willingness to learn and adapt to new digital tools and ways of working.
• At least two years' experience of working with young people affected by substance misuse, demonstrating empathy, care and respect when supporting them and responding to complex needs.
• Ways of working that reflect our values of being Dedicated, Respectful and Collaborative.
• Preferably a clean UK driving licence and access to a vehicle, as some travel within Milton Keynes
As part of the pre-employment checks, should you be offered the role, we'll carry out an Enhanced Disclosure and Barring Service (DBS) check, (unless you are currently registered with the DBS Update Service).

Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live. We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference. We're very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative. We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it's time for a new role. If you'd like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council, see attached.


• Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
• Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
• A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
• Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
• Salary sacrifice car scheme - eligible employees can access low-cost leasing of electric and low-emission vehicles.
• Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.
Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes Our roles are either designated 'site based' or 'home based'. 'Site based' roles can include up to two days a week working from home whilst 'home based' roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances.