Business Support Team Leader for DPS Service

As a Business Support Team Leader, you will provide day-to-day leadership in our Developmental Paediatric Service. Your responsibilities include managing appointment bookings, overseeing referrals, and communicating with parents and carers. We value leadership and management experience with strong communication skills. You'll lead a supportive environment for both the admin team and the families we serve. We offer a permanent position in Woking with a salary range of £26,250 to £27,387. Benefits include access to group pension, free refreshments, discounts on purchases, mental and physical wellbeing support, eLearning opportunities, and an open culture encouraging innovative ideas.

HCRG Care Group is committed to changing lives through transforming health and care services. We are dedicated to maintaining a supportive and open culture within our organisation, welcoming staff contributions to improve and innovate. Our Surrey Child and Family Health Services team is integral to supporting families. We facilitate professional development through The Learning Enterprise, our learning and development team. We encourage a positive working environment where initiative is recognised and rewarded. We provide integrated health and wellbeing services, offering practical help and career development opportunities, with a focus on delivering quality, patient-centred care.

Package Description: As a Business Support Team Leader, you will be part of our valued team within our Surrey Child and Family Health Services, with access to: Salary from £26,250 depending on experience with access to our group pension Free tea, coffee and milk at your base location Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise An open
and just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year. We have an exciting opportunity for an experienced Business Support Team Leader to join our friendly Business Support Team in our Developmental Paediatric Service. Working hours will be between 9am - 5pm Monday to Friday. Once your training is complete and the team feels fully supported, there may be flexibility to reduce the number of on-site days. In this role, you will provide day-to-day leadership and back office support to our Developmental Paediatrics Service. This includes overseeing appointment booking processes, opening referrals, speaking with parents and carers, cancelling or rearranging appointments, and supporting the team to deliver high-quality, patient-centred administration.