Business Support Officer (Younger Adults) HCC625381

Joining our supportive team as a Senior Business Support Officer, you'll play a key role in leading and supporting a team of Business Support Assistants while ensuring the delivery of high-quality administrative services. Working closely with managers and colleagues, you'll oversee team workloads, coordinate business support activities and help drive continuous improvement across the service. This is a varied role that combines people management, operational administration and customer service, offering the opportunity to make a real impact within a busy and supportive team. What You'll Be Doing

• Leading and supporting a team of Business Support Assistants.
• Managing team workloads and tracking progress to ensure service standards are met.
• Coordinating shared inboxes, diaries and meetings.
• Supporting recruitment, induction and development of team members.
• Championing new systems, processes and ways of working.
  
  Experience supervising or managing a team in an administrative environment.
• Strong organisational skills with the ability to prioritise workloads and meet deadlines.
• Excellent communication and customer service skills.
• Experience working with confidential and sensitive information.
• Confidence using Microsoft 365 and learning new systems.
• A proactive approach to problem-solving and continuous improvement.
  
  Professional development: Comprehensive induction with a mix of office-based learning with a buddy, along with a range of e-learning modules, followed by continuous learning, mentoring and supportive supervision
• Work-life balance: Enjoy a fulfilling career with a good balance between work and home life.
• Employee support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources and legal and financial advice.
• Competitive benefits package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme.
Applicants can expect to hear from us within two weeks of the advertised closing date. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK. Other roles you may have experience of may include: Admin Assistant, Admin Support, Support Specialist, Administrative Coordinator, Secretary, Admin Specialist, Business Support, Office Assistant, Personal Assistant, Office Administration, Administrator