Business Support Officer (Admin)

The EHCP Team is responsible for delivering the statutory duties relating tospecial educational needs and/or disability for children and young people aged0-25 in Shropshire.Are you organised, able to prioritise and manage a busy workload? We arelooking for positive and motivated Business Support Officers to join theBusiness Support section of the EHCP Team.This role will be providing high-quality administrative support to the EHCP Teamand will involve:- Supporting the team to meet statutory timescales in relation to amendedEHCPs and annual reviews- Liaising with parents, settings and professionals- Deliver high-quality and consistent customer service, addressing theirquestions, needs, concerns, and feedback in a prompt and courteous manner.- Ensuring records are keep up to date and accurate

• Highly organised with excellent attention to detail
• Able to work independently and prioritise workload effectively
• Strong communication and interpersonal skills
• Experience of administrative work in a busy environment
• Confident using IT systems and databases
• A team player with a flexible and positive approach
Experience of working within SEND or a local authority setting is desirable butnot essential.

Shropshire Council is a unitary authority which serves the rural county of Shropshire.One of the most important things about working here is the knowledge that you'reworking to help others and the real sense of achievement and purpose that brings.The people of Shropshire are rightly proud of their county's assets, its natural beauty,its history, its diverse economy, its vibrant culture.

We value our employees and offer staff rewards and plenty of opportunities forpersonal development, apprenticeships and career progression including:
• Generous annual leave commencing at 28 days increasing with service to 33
days (pro rata for part time). With additional annual leave purchase policy.
• Access to a benefits platform with a wide range of retail discounts and salary
sacrifice schemes (cars, bikes, AVCs)
• Employer contribution Pension Scheme Shropshire County Pension Fund
• Supportive carers and parental policies (maternity, paternity, adoption leave,
special leave)
• Many opportunities for flexible and agile working, we offer a hybrid model of
working to promote flexible working around personal and family commitments.