Business Support Officer

We are looking for an experienced Business Support Officer to join our Business Support Team at West Lancashire Borough Council. This is an exciting opportunity to play a key role in supporting a range of Council services and making a real difference to the communities we serve.
Your Role
As a Business Support Officer, you will provide efficient and effective administrative support across a number of operational service areas, including:
+ Environmental Services
+ Housing and Regulatory Services
+ Corporate and Customer Services
+ Finance, Procurement and Property Services
+ Leisure Services
Your work will involve supporting a variety of functions, including Adaptations, Customer Feedback, Patch Problems, MP Enquiries, Waste Services and Environmental Services. You will be responsible for ensuring that administrative processes are delivered accurately, efficiently and to a high standard.

+ Do you enjoy providing excellent customer service?
+ Are you highly organised with a keen eye for detail?
+ Do you thrive in a fast-paced environment and enjoy working as part of a supportive team?, We are looking for someone who is proactive, customer-focused and able to manage a varied workload. You will be able to demonstrate:
+ Excellent administrative skills with strong attention to detail.
+ Experience of inputting, maintaining and extracting data using management information systems.
+ Experience of processing purchase orders and invoices and working to strict deadlines.
+ The ability to collate and present information to support performance monitoring and reporting.
+ Strong ICT skills, including Microsoft Word, Excel and Outlook.
+ Excellent verbal and written communication skills, with the ability to build positive working relationships with colleagues, managers and members of the public.
+ Strong organisational skills and the ability to prioritise competing demands effectively.
+ The ability to work independently, use initiative and contribute positively as part of a team.
+ A positive, resilient and adaptable approach, with a commitment to continuous improvement.
+ A commitment to delivering high standards of customer care and upholding the Council's Expected Behavioural Standards.

At West Lancashire Borough Council, we pride ourselves on being a friendly and supportive employer. We offer a wide range of benefits, including:
+ Competitive salary
+ Generous annual leave entitlement
+ Flexible working arrangements
+ Local Government Pension Scheme with generous employer contributions
+ Work-life balance policies
+ Learning and development opportunities
+ A supportive and collaborative working environment
If you are looking for a rewarding new challenge and would like to be part of our multi-disciplinary Business Support Team, we would love to hear from you., The successful candidate will be required to attend the office on Monday and Tuesday as a minimum. Wednesday will be their designated non-working day.