Business Support Officer

To assist the Senior Business Support Officer in providing an efficient business support function within the Musculoskeletal service at Altrincham Hospital.

To work collaboratively with colleagues, partners, patients and other stakeholders to meet service need and deliver efficient admin support., The post holder will input data onto EMIS Web in a timely manner, ensuring accuracy of the information.

The post holder will carry out a range of clerical duties including photocopying, scanning, and emailing.

The post holder will follow the documented processes for new referrals and log them in the appropriate manner.

The post holder will maintain office supplies/stationery, reporting any faults/problems to the MSK admin supervisor where appropriate.

The post holder will participate in Team/Service meetings as required.

The post holder will carry out reception duties, including meeting and greeting patients, booking appointments and answering the telephone.

The post holder will take telephone messages accurately and ensure they are passed to the appropriate person in a timely manner.

The post holder will respond to e-mail requests and messages and ensure they are passed to the appropriate person in a timely manner.

The post holder will download information from the intranet and internet, including clinical website, for the team and / or the Team Leader as required.

This job description is not exhaustive but is intended to give an overall picture of the role. Other duties within the general scope of the post may be required at times. The duties of the post and job description can be reviewed through the agreed process.

Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe - a great place to shape your career.With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and
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