Business Support Officer

This role involves providing comprehensive business and administration support to the Research, Data and Digital Directorate, which includes supporting recruitment, procurement and business operations, including support for senior leads. As part of this role there will be a requirement to work from our Cardiff office when required, which may be at short notice. Attendance is required for key meetings, training, events, or to support service delivery. Applicants should ensure they are able to meet this requirement. Office attendance expectations may be reviewed in line with organisational and service needs., Duties involve organising and servicing meetings and managing enquiries from a range of internal and external stakeholders, which may include confidential information. The successful candidate willbe responsible forproducing a variety of documents,databases and supporting financial processes such as raising and managing purchase orders and financial monitoring. We are looking for someone with experience of working in a business or administrative support post, with strong communication skills and the ability to work independently, manage multiple priorities under pressure and use Microsoft Office applications such as SharePoint and Co-Pilot, confidently. This is an exciting opportunity to work as part of a Team to provide business and administrative support to the Research, Data and Digital Directorate.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.,

• NVQ Level 4 in Business Administration (or working towards) or equivalent level of knowledge and skills.
• Knowledge of administrative practices and procedures, including data protection and confidentiality principles.
• Knowledge of confidentiality principles and information governance standards., Awareness of financial management processes, such as requisitions and invoicing systems (e.g., Oracle).
• Prince 2 practitioner or equivalent project management qualification., Proven experience performing a wide range of administrative and business support duties
• Experience handling confidential and sensitive data, ensuring appropriate maintenance and storage of records.
• Experience managing and prioritising a varied workload to meet deadlines.
• Experience of minute-taking, including preparation of agendas and action logs., Familiarity with procurement or financial systems., Proficient in the use of standard Microsoft software, such as Outlook, Teams, Word, Excel, PowerPoint, SharePoint and CoPilot.
• Ability to demonstrate understanding and application of our workplace values, together with the underpinning behaviours identified for success in this role.
• Excellent verbal and written communication skills with high attention to detail and accuracy in all tasks.
• Strong organisational and time management skills, with the ability to prioritise and adapt to changing demands.
• Strong problem-solving skills, using initiative to address challenges and respond to unexpected demands.
• Ability to work collaboratively within a team, supporting others and recognising shared goals., Ability to travel between sites in a timely manner to meet the needs of the service.
  
  We are Public Health Wales - the national public health agency in Wales. Our purpose is 'Working together for a healthier Wales'. We exist to help everyone in Wales live longer, healthier, happier lives. Together with our partners, we work to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations.
Our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the leading source of public health information, research and innovation in Wales. In a world facing complex health challenges, our work has never been so important. We are guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to building an inclusive workplace that values equality and diversity. We welcome applications which represent the rich diversity of the communities we serve and are supportive of flexible working arrangements, including part time roles and job sharing.