Business Support Manager

Please note: at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts, the Kent and Medway Integrated Care Board (ICB) and Medway Community Healthcare. Nursing vacancies are also open to Student Nurses and Newly Qualified Nurses.

Applications from candidates who have been interviewed for this role within the last three months will not be considered

We have an exciting opportunity for a Business Support Manager to join the leadership team within the Long Term and Specialist Services portfolio. This diverse portfolio covers Community Nursing and Specialist Services, offering a busy and varied environment.

You will play a key role in overseeing administration services and leading the Health and Social Care Coordinator teams across Ashford and Canterbury, ensuring effective workforce coordination, service delivery, and performance management. The role involves working closely with the Head of Service, Assistant Director and wider senior leadership team to support service development and continuous improvement., We know life outside work matters. As a flexible working-friendly organisation, we welcome conversations about arrangements that help you thrive while supporting excellent care for our patients.

This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys managing competing priorities, and is motivated to improve services and outcomes.

Please note, this vacancy does not meet the criteria for skilled worker sponsorship. Therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.

We are looking for a highly organised and detail-oriented individual with strong interpersonal and communication skills. You will be confident engaging with a wide range of stakeholders and able to manage, influence and develop teams effectively.

You will have experience in managing workload independently while supporting organisational priorities, alongside a proven ability to lead service improvements and drive change. Previous project management experience is desirable, and knowledge of QSIR tools and methodologies would be advantageous.

Strong analytical capability is essential, including experience in extracting, manipulating and interpreting data. Advanced IT skills are required, with working knowledge of systems such as SQL, Rio, Datix and HealthRoster.

You will bring creativity to problem-solving and a proactive approach to identifying opportunities for innovation, collaboration and efficiency. This role suits someone who is professional, adaptable and committed to delivering high-quality support within a complex healthcare environment., Rated 'Outstanding' by CQC, we deliver high-quality care that improves the health of our communities. We are looking for people who share our values: Compassionate, Aspirational, Responsive and Excellent.