Business Support Manager

We are looking for a highly organised and proactive Business Support Manager to join Agincare Enable. In this pivotal role, you will provide high-level business management, project coordination, and administrative support to ensure the smooth and efficient running of our operations. Working closely with the Senior Leadership Team, you will support to drive both day-to-day performance and longer-term growth. This role is ideal for someone who thrives in a fast-paced environment, enjoys coordinating multiple priorities, and takes pride in delivering high-quality support across teams and projects. Please note this role will be based, in person at our Office in Netham, Bristol and requires regular travel to other patch offices, service locations and our head office. Duties of the role: Business & Project Support Coordinate business operations to support the delivery of Enable services Provide administrative support to the Senior Leadership Team across governance, compliance, and business development Lead and manage projects, including planning, tracking progress, The Business Support Manager role at Agincare Enable involves high-level business management, project coordination, and administrative support, ensuring efficient operation. Collaborating with the Senior Leadership Team, the manager will drive daily performance and long-term growth. Ideal candidates thrive in fast-paced environments, enjoy managing multiple priorities, and excel in delivering comprehensive support across teams and projects. In-person presence at the Bristol office is required, along with regular travel to various locations. Core responsibilities include supporting business operations, providing administrative assistance, and leading project management efforts. In addition, the role involves facilitating communication internally and externally while maintaining confidentiality. Essential skills include proficiency in Microsoft 365, project management experience, excellent IT and organisational skills, and effective communication abilities., We are looking for a highly organised and proactive Business Support Manager to join Agincare Enable.In this pivotal role, you will provide high-level business management, project coordination, and administrative support to ensure the smooth and efficient running of our operations. Working closely with the Senior Leadership Team, you will support to drive both day-to-day performance and longer-term growth.This role is ideal for someone who thrives in a fast-paced environment, enjoys coordinating multiple priorities, and takes pride in delivering high-quality support across teams and projects. Please note this role will be based, in person at our Office in Netham, Bristol and requires regular travel to other patch offices, service locations and our head office. Duties of the role: Business & Project Support

• Coordinate business operations to support the delivery of Enable services
• Provide administrative support to the Senior Leadership Team across governance, compliance, and business development
• Lead and manage projects, including planning, tracking progress, and reporting on outcomes
• Support data analysis and reporting to inform decision-making
• Coordinate responses to bids and ensure timely input, review, and sign-off
Team & Meeting Coordination
• Organise and manage meetings, including Board and leadership meetings, and key events
• Prepare agendas, presentations, and take accurate minutes
• Track actions and follow up to ensure completion
• Maintain accurate records, documentation, and databases
• Manage correspondence, emails, and enquiries in a timely manner
Communication & Collaboration
• Facilitate effective communication across internal teams and external stakeholders
• Share updates and key information clearly and appropriately
• Handle sensitive information in line with data protection requirements
Compliance & Continuous Improvement
• Ensure adherence to company policies and procedures
• Maintain confidentiality at all times
• Support quality improvements and continuous development initiatives
Additional Responsibilities
• Support with complaints, compliments, and data requests
• Assist with report writing as required
• Undertake training and stay up to date with sector developments
• Occasionally travel and work flexibly, including evenings and weekends, to meet business needs
  
  Essential Skills & Experience:
• Strong knowledge of Microsoft 365 (Word, Excel, PowerPoint, Teams, Planner, SharePoint, OneDrive)
• Proven project management experience or relevant qualification
• Excellent IT skills, particularly in Excel and reporting tools
• Strong organisational skills with the ability to manage multiple priorities
• Ability to produce accurate, timely reports and management information
• Excellent communication skills, both written and verbal
• Ability to work effectively in a fast-paced, changing environment
• Strong time management and attention to detail
• Demonstrable experience working within a support role
Desirable Skills and Experience:
• Experience within health, social care, or supported living sectors
• Experience working with senior leadership teams
• Knowledge of governance, compliance, or business development processes
• Demonstrable Project Management Experience, Strong knowledge of Microsoft 365, proven project management experience or qualification, excellent IT and Excel skills, the ability to manage multiple priorities, and strong communication skills are essential. Experience in health, social care, or living sectors, and working with senior leadership teams, is desirable.
  
  Agincare is a family-run care organization, established in 1986, with over 4,500 team members and more than 100 locations across England. Agincare provides a wide range of services, including care and nursing homes, home care branches, extra care schemes, supported living properties, and live-in facilities. The company emphasizes a supportive and inclusive working environment and offers outstanding career development opportunities. Agincare is a signatory of the Care Leaver Covenant and is committed to supporting care leavers in achieving independence. The company is proud to offer guaranteed interviews to care leavers and values equal opportunities in employment. Agincare is regulated by the Care Quality Commission (CQC) and values the dedication and hard work of its team members, offering various benefits, including a referral scheme, pension, and discount package., Were a family run business thats been caring and supporting people since 1986. With over 4,500 team members, were one of the UKs largest care providers and are continuing to grow.We have over 100 locations across England including care& nursing homes, home care branches, extra care schemes, supported living properties and live-in offices.
  
  We believe in recognising the hard work and dedication of our team. As a valued member of Agincare, youll benefit from:
• A supportive and inclusive working environment
• The chance to help shape a growing and ambitious care organisation
• Refer a friend scheme up to £1000
• Outstanding career development
• Blue Light Discount Package
• Company pension scheme