Business Support Manager

The post holder will support the Service Manager and Deputy Service ManagerwithinthePsychological MedicineService at Royal Berkshire Hospital(Liaison Psychiatry).Youwilltakea lead on information and performance requirementswithin the serviceincludingcollecting data andformulating cohesive reportsand introducing robust business management systems.The role will include acting as administrative lead within the team andsupervising junior colleagues You will work Monday to Friday 9am until 5pm.Main duties of the job 1. To support the Service Manager intheachievement of financial, performance and operationalobjectives. 1. Ensure a good patient experience and efficient effective use of available resources across the portfolio of services.Be responsible forensuring business continuity is undertaken,plannedandmonitoredacross services. 1. To support the Service Manager to review capacity and demand on a regular basis to ensure balance is achieved.Totake actionon any variances toeliminatebottlenecks and work with the Service Manager to redefine the Care Pathways whendeemednecessary. 1. To review data quality and performance management issues across the service. 1. To develop andmaintainsystemsin order tocollate required information for all reports. 1. Ensure the integrity of clinical and activity data collection by developing a framework of data quality standard setting,monitoringand auditing. 1. Ensure the continual review, furtherimplementationand development of information systems within the Locality to ensureoptimaluse of resources. 1. Provide technical support and advice to staff involved in the input and management of operational information via the BHFT management systems. 1. Providehigh qualityclinical activity information, analysis and advice for the Service Managers and Directorate in line with the Trust's corporate requirements (producing information reports, offering guidance and support).

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish. Our values at Berkshire Healthcare are:

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions
  
  Your wellbeing is important to us. Some of the benefits of working for us include:
• Flexible working options to support work-life balance
• 27 days' annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• 'Cycle to Work' and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites