Business Support Assistant

North Tyneside Council Employment and Skills Service helps residents build skills, access opportunities and achieve their career goals. Through our Adult Learning Service, Connexions North Tyneside and Employability programmes, we deliver high-quality learning, careers guidance and employment support that empowers people to progress into education, training and work. We are seeking to appoint an organised and flexible individual, who takes pride in their work, to support contracts delivered by our Adult Learning Service. Our projects require intensive administration and data compliance support to ensure we fulfil recording and reporting requirements within our funding contracts. The post will be part of the Employment and Skills Business Support team supporting administration of our outstanding Ignite Your Potential education programme for young people with additional learning needs and disabilities. Liaising closely with the Programme Manager and teaching team, the post holder will ensuring high quality record keeping, data handling and information sharing with ongoing attention to protecting and safeguarding our learners and associated records.

The successful candidate will have an eye for detail, with good communication skills and the ability to work accurately at speed. You will need to be able to:

• Input and maintain a range of records and undertake monitoring of these records as directed
• Accurately scan and input data about learners
• Demonstrate excellent ICT skills
• Demonstrate strong communication skills
• Collect, record, process and present a range of data and information in different forms
• Organise, sort and store resources and contribute to audits as directed
• Follow all necessary steps to protect data and maintain confidentiality
• Be reliable, trust-worthy and responsive to change
Applicants should be able to demonstrate, in their application form, practical examples of how they fulfil the person specification. The post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 and an Enhanced DBS disclosure, including Barred List Check, will be required.

Our People First strategy is our promise to make North Tyneside Council an exceptional place to work, where everyone can thrive and flourish. A place where people want to work, where joining our team is an exciting prospect, staying with us feels like a great decision, and building your career at North Tyneside Council is a natural progression. As part of our People First strategy, we are committed to creating a workplace that reflects the diverse communities we serve. We believe that diversity, equity, and inclusion are fundamental to our success and the well-being of our employees and residents. Our goal is to foster an environment where everyone feels welcome, safe and valued. Together, we're crafting a workplace that's built on our values and a shared commitment to making a difference. If you are passionate and committed about making a difference and want to work somewhere where you can make positive change, we will provide the right environment for you to excel. Alongside our People First strategy, we are committed to safeguarding and promoting the welfare of children and young people, and adults at risk of harm. All staff and volunteers are expected to share this commitment and to familiarise themselves with all relevant policies, procedures and guidance. Within North Tyneside, safeguarding is everybody's business. Require a reasonable adjustment? If you feel a reasonable adjustment will provide additional support in both the recruitment process and within the workplace, please indicate this to the hiring manager on your application. Declaring a reasonable adjustment will not subject you to any form of discrimination when determining which applicants are successful for interview and employment with us. Our Carbon Net-Zero 2030 Action Plan In 2019, North Tyneside Council declared a climate emergency. This declaration set a target to reduce the carbon footprint of the council's operations, and the borough, by 50% by 2023 and to align to the Government's net zero target of 2050. We recognise the significant role we can play in the borough in helping to limit climate change, but we can't do this alone; we need help from all our residents, businesses, voluntary and community sectors and of course all those who apply and work for us. Together we can make North Tyneside a sustainable place to live and work for everyone in the borough.