Business Support Apprentice (Customer Service and Sales)

Introduction

Rebound are looking for their next apprentices! Are you eager to learn, looking for a career with a company that has a great track record of supporting apprentices to success? Working alongside the sales team, the role includes sourcing products, pricing & delivery schedules, quotes, liaising with suppliers and producing purchase orders.

About the Employer

From our founding in 2003 we always have been and always will be passionate about service, as most recently demonstrated by our continuous operation throughout the recent pandemic. We support clients from a range of industries and sectors including: Aerospace & Defence Audio visual Automotive Cloud Datacentres Energy Industrial Medical Transportation We believe that all our clients, regardless of size or location, deserve the best levels of focus with the opportunity to access true global market pricing and availability.

What You'll Do

Key Responsibilities & Accountabilities:

• Liaising with suppliers to source parts for customers
• Generate and process sales quotations
• Generate and process sales purchase orders
• Provide general administrative support to the sales team
• Liaise internally in order to optimise quality of service, business growth and customer satisfaction
• Liaise internally in order to resolve issues with both customers and suppliers including, when required, any financial issues
• Provide customer support, representing the Company in a professional manner at all times
• Liaise with suppliers to obtain pricing and delivery schedules
• Expedite purchase orders and record shipping details and delivery schedules
• Ensure all sales administration is completed to a high standard and in a timely manner   

Training Outcome

• Rebound are keen to support the ongoing training and development of the team
• There will be the opportunity for career progression for an apprentice who is eager to achieve and be successful in their role

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Customer care skills
• Team working
• Initiative
• Eager to learn
• Enthusiasm

Qualifications

• Desired - GCSE - English - 4 or C
• Desired - GCSE - Maths - 4 or C

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Thursday, 9.00am - 5.30pm. 5.00pm finish on Friday.

Expected Duration: 1 Year 6 Months

Training Provider: WEST BERKSHIRE TRAINING CONSORTIUM