Business Support Administrator

The Business and Executive Support team are looking for an experienced full time administrator to provide support within their Specialist Teaching Support Service Team The team comprises of the Deaf/Hearing Inclusion Team, Vision Inclusion Team and the Autism Inclusion Team. The Service supports children and young people aged 0-25 with a diagnosed hearing impairment or vision impairment; or a working diagnosis of autism. Support can be given at home, in early years settings, mainstream and special schools. This support can continue into Further Education through our ASSIST Team (Post-16 sensory support in Staffordshire). Main Responsibilities You will:

• provide support by maintaining records, processing applications within regulatory timescales and providing a frontline service for all queries for the service area.
• provide a wide range of administrative support including filing, photocopying and postal duties, telephone enquiries, word processing, preparing and distributing paperwork in addition to liaising with customers, contractors and partners.
  
  The minimum criteria that will be used to shortlist for this role will be:
• Business Administration qualification, NVQ Level 2/3 or equivalent experience.
• Experience of working in an office environment
• Good communication skills to engage our customers and Administration teams to share best practise using digital solutions where appropriate to improve processes.
• An ability to work in a fast-paced, busy environment and to manage changes at short notice, with a flexible approach.
• Strong IT skills with a knowledge of SCC systems or similar packages for data management.
• Commitment to excellent customer service and the achievement of high-quality services.
• Good administrative organisational skills
  
  This post is 37 hours per week, Monday to Friday on a temporary contract until the 31st December 2027., The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.
Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy: We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future. We look forward and race ahead - that goes for your career too. Our benefits: We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance. In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire