Business Support Administrator

This role sits within a small, friendly sales and technical team, providing essential business and operational support. The Business Support Administrator will coordinate day-to-day activities, manage data and systems, and act as a key contact for both internal teams and external partners. The role involves a mix of inbound and outbound communication and suits someone organised, proactive, and comfortable working with CRM and stock-related data.

• Provide day-to-day administrative and operational support to sales and technical teams.
• Act as a central point of contact for internal stakeholders and external service providers, handling queries, updates, and follow-ups.
• Manage and track work requests using CRM systems, shared inboxes, and internal processes.
• Support stock control and asset administration, ensuring equipment movements and inventory records are accurate.
• Maintain high-quality CRM and system data, keeping records up to date and well documented.
• Contribute to a collaborative, fast-paced team environment, supporting continuous improvement and efficient ways of working.
  
  Previous experience in a business support, administration, operations, or customer service role.
• Understanding of CRM systems and the importance of accurate data management.
• Exposure to stock control, asset tracking, or order administration is desirable.
• Strong communication skills, confident dealing with both internal and external stakeholders.
• Highly organised with excellent attention to detail and the ability to juggle multiple tasks.
• A positive team player who enjoys working in a small, fun, and supportive team environment.
• Competent user of Excel, Word, Outlook, and general office systems.