Business Services Assistant

Business Services have an exciting opportunity to appoint a Part time Grade 3 Business Services Assistant to join our team supporting Durham County Council's Adult Care Teams.

The role will provide support to the one of the Learning Disabilities, Locality or County-wide Occupational Therapy and Sensory Support Service Teams.

The Adult Health Services Teams ensure that the social care needs of people are fully assessed under the Care Act and that the services are delivered, monitored and reviewed in accordance of agreed care plans.

WHAT IS INVOLVED?

You will become part of an administrative support team working alongside our Council's hybrid model between your home address and another base within County Durham.

We're looking for a reliable, organised administrator to support our frontline teams and to deliver a professional service.

You'll provide day-to-day administrative support, manage calls, inboxes and digital mail, maintain accurate electronic records, process referrals, applications and invoices, and liaise with a wide range of external agencies. You'll also support confidential work, track activity and expenditure, assist with customer-facing services, and embrace new ways of working including AI tools.

If you're detail-focused, confident with digital systems, and enjoy working in a busy, people-focused environment, we'd love to hear from you.

NVQ Level 2 in Business Administration (or equivalent)

We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years' continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website.