Business Services Administrator

Here at Northumbria Police, we think our region is amazing! It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively, think you have what it takes to help us make a difference? This could be the perfect time for you to join us in our Business Services Department as a Business Services Administrator.

Our Business Services team keep things running smoothly for all of us here at Northumbria Police. They are a large team covering various services, including maintenance, health and safety, and supporting Front Line Policing.

What you'll do

- Support other colleagues with general queries. This is not a purely desk-based role. The successful candidate will engage regularly with internal and external stakeholders in person, requiring strong interpersonal and communication skills.
- Using our computer system and database ensuring information is logged correctly.
- Maintain computerised and paper-based records, undertaking support and clerical functions required to internal customers.
- Open and sort all incoming postal and electronic mail via the relevant mailboxes, redirecting as appropriate, ensuring that all correspondence is dealt with promptly and efficiently.
- Handling, recording, and arranging appropriate items & information in compliance with Health & Safety guidelines.
- Undertake a range of duties including word processing, action tracking and drafting of correspondence and reports, in order to provide comprehensive support to Operational Senior Management Team.
- Providing Facility Management Services to internal and external Stakeholders., We are proud members of the Business Disability Forum, working together to improve the lives of disabled employees. As a Disability Confident Leader, we are committed to offering an interview to disabled applicants who meet the essential criteria for the role. In cases of very high application volumes, we may prioritise those who most closely meet the criteria, applying the same fair approach for all candidates.

If you tell us that you have a disability, we can make adjustments to support you through the recruitment process (for example we can arrange extra time for tests or provide a sign language interpreter) You can get in touch with us via careers@northumbria.police.uk for any support regarding the application process. Please provide us with plenty of notice so we can ensure your visit goes smoothly.

If your application is successful, we'll ask you to complete a Recruitment Vetting (RV) form, therefore you must be a resident of the UK for a minimum period of 3 years to ensure vetting checks can be successfully performed. A job offer will be dependent upon vetting clearance, medical information, and references.

You will be able to prioritise and organise your work without supervision.
- Able to consider and solve problems using initiative and decision-making ability.
- Strong Customer Services Skills.
- The ability to work in isolation and as part of a team.
- Strong written and verbal communication skills as well as the ability to communicate at all levels.
- You will have a methodical approach to your work.
- Please note that the role involves occasional manual handling tasks, including moving boxes, equipment, and other materials. Appropriate training and support will be provided., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .