Business Relationship Manager

This role offers the opportunity to be fully working from home or to be based on a hybrid basis from one of the following locations: Belfast, Birmingham, Bristol, Leicester, London, Normanton (Calder), Warrington.

Digital, Data & Technology (DDaT), supports NCA operational commands with how we exploit data and to ensure the NCA uses the best technology platforms with the right tools and applications to further enable the NCA to protecting the public from serious and organised crime. We are responsible for defining and delivering our data and technology strategy, policy and architecture, and building and sustaining resilient services which are critical to our mission success.

The pace of change within the digital and tech world means we need to be agile and innovative in how we respond to threats while exploiting the opportunities this presents.

The Service Performance team within DDaT seeks to deliver performance improvement through managing budgets, contracts and key stakeholder partnerships where we deliver or receive services and capabilities for other Government Bodies. This role requires someone with the ability to manage relationships with key stakeholders, be able to understand complex data and manage it within the parameter of IT budgets, governance and agreements with key partners.

This Business Relationship Manager role will support DDaT's Operational contract management, working across the IT Supply chain and key stakeholders within DDaT and wider Agency. To be successful in this role you will support the business through policy development, planning, performance, service delivery and governance. You will provide assurance across a number of data sources to ensure Supplier obligations and quality standards in line with Agency policy are met.

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .