Business Process Consultant

In this role, you will support the analysis and improvement of business processes across client organisations. You'll help teams understand current ways of working, identify pain points, and design practical improvements.

With guidance from senior colleagues, you will:

Support end-to-end process mapping and documentation (e.g. workshops, interviews, process diagrams)

Assist with workshop facilitation, requirements gathering, and stakeholder interviews

Help identify pain points, root causes, and improvement opportunities

Contribute to prioritisation activities and problem framing sessions

Use data and insights to support recommendations and track outcomes

Support change and adoption activities, including impact assessments

Produce clear, high-quality client deliverables

Collaborate with wider delivery teams to coordinate activities and maintain progress

Contribute to internal knowledge sharing and continuous improvement

As you grow in confidence, you'll begin to take ownership of smaller workstreams with support from experienced consultants.

We're looking for someone with some experience in consulting, business analysis, or a transformation-related role who is keen to develop further.

You should have experience in some of the following areas:

Workshop facilitation or co-facilitation

Requirements gathering and stakeholder interviews

Process mapping (e.g. BPMN or similar approaches)

Identifying business pain points and improvement opportunities

Prioritisation and value/benefits mapping

Supporting change initiatives or business improvement projects

Using qualitative and/or quantitative data to support recommendations

Desirable (but not essential):

Exposure to Lean, Six Sigma, or continuous improvement methodologies

Familiarity with tools such as Soroco

You'll also demonstrate:

Strong communication skills with both technical and non-technical audiences

A structured approach to problem solving

Good coordination and organisational skills

A collaborative mindset and willingness to learn

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.

Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team-one of the largest IT and business consulting services firms in the world.

Discover CGI

London, England, United Kingdom
> 1000 employees
IT services
We are a global business with 91,500 professionals across hundreds of locations worldwide, providing end-to-end IT and business process services that drive our clients' businesses. In the UK alone, we have around 6,000 member-partners working across 19 towns and cities, doing everything from writing complex code to designing sophisticated software solutions. The work we do powers some of the most ambitious projects that touch the lives of many. Our approach sets us apart, characterised by our proximity model, international presence, expertise, and operational excellence. We organise our operations within metro markets where our clients have concentrated footprints, empowering our local teams to build trusted, in-person relationships. As you build your career here, you'll develop your skills, share your insights, and work side-by-side with colleagues and clients on innovative solutions that address the most complex issues. Our commitment to ownership, flexibility, and
being approachable makes us easy to do business with. Join us, and together, as owners, let's turn meaningful insights into action to meet the needs and balance the interests of our clients, shareholders, communities, and each other. Benefits: - Insurance coverage - Medical benefits - Pension plan - Member Assistant Programme - Check4Cancer - Flexible time off - Share Purchase Plan - Member discounts - Dental benefits - Vision benefits - Profit Participation Plan - Health and Wellbeing Programme

You'll work as part of a supportive team, learning from experienced consultants while taking ownership of defined tasks and workstreams. You'll contribute to meaningful transformation projects and gain exposure to senior stakeholders, structured methodologies, and data-driven decision making.

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner, not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and proudly hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant.

Join us and you'll be part of an open, friendly community of experts. We'll provide training, mentoring, and hands-on experience to help you grow your consulting career.

Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to obtain it. This is a hybrid role, with an expectation of being on client site or in a CGI office 1-2 days per week on average.