Business Process Analyst

We're now looking for a Business Process Analyst to play a key role in analysing, improving and optimising business processes across Compass Group UK & Ireland. This role is central to identifying inefficiencies, streamlining operations and supporting large-scale transformation initiatives aligned to our strategic objectives. What you'll be doing

• Analyse and document end-to-end business processes using BPMN 2.0, flowcharts and process mapping tools
• Identify inefficiencies, bottlenecks and opportunities for optimisation across complex, multi-site operations
• Collaborate with stakeholders to gather requirements and define the scope of improvement initiatives
• Translate data analysis into clear, actionable insights and improvement recommendations
• Support change management by communicating changes and helping deliver training for impacted users
• Assist with testing, validation and implementation of new or improved processes
• Establish KPIs and performance metrics to monitor success and drive continuous improvement
• Research best practice and industry benchmarks to enhance process maturity
  
  Proven experience in process improvement or transformation within a large, complex organisation
• Strong analytical and problem-solving skills, with the ability to interpret data effectively
• Experience supporting or contributing to large-scale transformation or improvement programmes
• Excellent stakeholder engagement and communication skills
• Comfortable operating in ambiguous or fast-changing environments
• Degree in Business, Engineering, IT, Finance, Economics or a related discipline
Desirable:
• Lean, Six Sigma or similar process improvement qualifications
• Experience with ERP systems, process modelling tools or process mining platforms
  
  At Compass Group UK & I, we're more than just the UK's leading contract catering company - we're driving digital transformation across the business. Our Digital & Technology team is at the heart of this journey, creating cutting-edge solutions that improve efficiency, elevate customer experiences, and deliver real business impact.