Business Operations Assistant

This role is INTERNAL ONLY and at present we are not accepting external applications. If you are external and apply, your application will not be considered at this time. We are seeking a highly organised and proactive Business Operations Assistant to provide comprehensive business support and administration across operational and senior leadership activities. This role is responsible for coordinating a wide range of administrative tasks, ensuring smooth day-to-day operations and supporting key business initiatives.,

• Provide administrative support including diary management, travel requests and bookings, expense management, annual leave tracking, room bookings and meeting coordination.
• Plan, communicate and actively manage monthly newsletters, town halls, client meetings and ad hoc events.
• Coordinate central business initiatives including employee surveys, reward and recognition programmes and client survey action planning.
• Compile agendas, monthly reports and consolidate slide decks for meetings and ad hoc reporting requests.
• Attend meetings, take accurate minutes and produce action plans.
• Provide proactive business support to operational teams.
• Create, update and maintain business files, records and documentation.
• Ensure the timely administration of reporting, training records and filing activities.
• Create and maintain organisational charts and process system change forms when required.
• Respond to general enquiries, correspondence and requests from internal and external stakeholders.
  
  The successful candidate will play an important role in diary management, meeting coordination, reporting, communication activities and stakeholder engagement.
The position requires excellent organisational skills, strong attention to detail and the ability to manage multiple priorities while delivering high-quality support.,
• GCSEs or equivalent qualifications.
• Previous experience in a general business administration role is advantageous.
• Strong IT skills, including Microsoft Office applications such as Outlook, Word, PowerPoint and Excel.
• Awareness of GDPR and data privacy requirements.
• Excellent organisational skills with the ability to manage multiple tasks, priorities and deadlines.
• Strong attention to detail and a deadline-driven approach.
• Excellent written and verbal communication skills.
• Ability to work independently and effectively under pressure.
  
  ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team by emailing Please click on the following link for more information on this role: If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link