Business Onboarding Coordinator

The Sales Support Team at MAB are a key part of driving a high-quality service to our businesses and Advisers as part of our network. As an Onboarding Coordinator you will focus on supporting the Onboarding Team and Sales Support Team through your initiative and excellent customer service to contribute to the overall sales objectives at both business and regional level, driving a culture of excellent customer service and high performance for MAB.,

• Organising meetings for onboarding businesses and managing diary bookings for internal stakeholders.
• Liaising with key departments for follow up actions from onboarding meetings and to ensure actions have been completed in preparation for businesses to go live with MAB.
• Organising new business set ups - Administrative onboarding tasks such as submitting tickets, compliance docs, provider registrations.
• Requesting set-up for new advisers including ordering of agency numbers, creation of adviser guides and new starter documents.
• Ad-hoc tasks to support sales objectives as required by Sales Support Lead
  
  Engaging personality with the ability to build rapport with internal and external stakeholders
• You have experience in managing key relationships with customers or clients in a commercial environment
• You are team-orientated and collaborate with your team and colleagues
• Proactive and self-motivated with a strong sense of initiative
• Strong communication and interpersonal skills, with the ability to work effectively with clients and internal teams
• Confident telephone manner
  
  Mortgage Advice Bureau (MAB) PLC is the UK's leading mortgage network. We're experts in Mortgage and Protection advice, with over 200 awards and counting. We're proud of our reputation in the industry and of our people, who continue to be the heart of MAB's success.