Business Intelligence Project Co-Ordinator

As Business Intelligence Project Coordinator, you'll play a key role in supporting the delivery of our Business Intelligence strategy, helping to ensure our systems, processes and data provide the insight and consistency needed to support high-quality care and informed decision-making across the organisation.

Working closely with the Associate Director of Business Intelligence, you'll contribute to a diverse portfolio of projects spanning patient services, client services, trusts and organisational data. You'll help embed new systems and ways of working, support the development of policies and procedures, and ensure compliance with organisational, regulatory and governance requirements. You'll also contribute to the production of reports, audits and research activities, providing valuable insight that helps shape strategic and operational decisions.

This is an exciting opportunity for someone who enjoys variety, problem-solving and continuous improvement. You'll work across multiple projects, helping to introduce new technologies and smarter ways of working that enhance efficiency, improve accessibility and support the delivery of outstanding services.

About You
You're an organised and proactive professional with excellent administrative, communication and technology skills. Comfortable managing a varied workload, you can balance competing priorities and adapt quickly as projects and organisational needs evolve.

With experience of working within established systems and processes, and ideally supporting projects from development through to implementation, you have a keen eye for detail and a passion for ensuring things run smoothly. You understand the importance of accurate data, effective governance and robust processes, and you enjoy finding practical solutions to challenges.

A collaborative team player, you build positive relationships across departments and are committed to supporting colleagues to achieve shared goals. Curious, adaptable and eager to learn, you bring a positive, hands-on approach and take pride in contributing to meaningful improvements that benefit patients, clients, staff and volunteers alike.

As part of the interview process, shortlisted candidates will be asked to complete a short practical exercise using Microsoft Excel and sample service data.

The exercise is designed to assess your ability to work with data, identify trends, present information clearly and support decision-making. You will not be expected to have advanced programming or specialist technical skills, but you should be comfortable working with spreadsheets, analysing information and explaining your findings.

Full instructions and all materials will be provided on the day, and candidates will have sufficient time to complete the exercise before discussing their findings with the interview panel.

Do you want to be part of an organisation that makes a real difference to our local communities? Our family of services including Herriot Hospice Homecare, Just 'B' and Saint Michael's Hospice provide vital support to people when they need it most. Our vision is of a community where everyone gets the care they need, want and deserve You can help make that a reality.

We are an independent charity powered by local communities. Every day, we help to improve quality of life for people living with terminal illness, bereavement and mental health concerns, because our belief is that no one should suffer. Our incredible teams work together to make this happen.