Business Intelligence Manager

understand data needs and translate them into analytical solutions that drive business outcomes.Insight Simplification:Distill complex datasets and analyses into easily digestible insights and recommendations, tailored to both technical and non-technical audiences.Culture Building:Champion a data-driven culture by promoting the use of BI tools, training users, and embedding analytics into daily business processes.Autonomy & Initiative:Take ownership of projects from inception to delivery. Identify new opportunities for analysis or efficiency independently.Performance Monitoring:Create and maintain performance reporting frameworks to track KPIs related to occupancy, guest satisfaction, revenue, and other core metrics

Requirements:3+ years of experience in a BI or analytics role, preferably within the hospitality or service sectorProven experience with BI tools such as Tableau, Power BI, Looker, or similarProficiency in SQL and data manipulation across various systemsStrong understanding of data modelingGood communication and storytelling skills with a knack for simplifying technical insightsDemonstrated ability to work independently and proactively solve problemsNice to Have:Experience with hospitality-specific systems (e.g. Mews, FLYR, D-EDGE, IDeaS, Synxis,etc)Knowledge of cloud-based data platforms (e.g., Snowflake, BigQuery)
Why Join Us?Be part of a rapidly expanding hospitality company with ambitious growth plans.Work with a collaborative and innovative team committed to excellence.Take ownership of revenue strategy at a portfolio level and make a tangible impact.

Criterion Hospitality is a forward-thinking hotel operator with a dynamic and growing portfolio. With eight hotels currently in operation and two exciting new openings scheduled for this year, we are looking for an experienced and strategic BI Manager to lead and shape our data centric commercial culture.