Business Improvement Lead

You must have aviation experience - Essential Pay Rate: £39,655 Grade: K Contract Type: Temporary, 6 Months Shift patterns: Monday to Friday, 9am - 5pm (some flexibility will be required) Location: Can be based at Gatwick Airport, Stansted Airport, Brackmills or East Midlands Airport Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly. A TYPICAL DAY MAY INVOLVE

• Act as a proactive business partner, challenging and supporting the operation to identify and maximise opportunities for growth, renewals, and efficiency.
• Build and maintain strong, trusted relationships with key customer accounts, ensuring long-term success and value.
• Lead the development of operational solutions that deliver clear, measurable business benefits for customers.
• Collaborate with operational teams to generate and sustain a strong pipeline of continuous improvement initiatives.
• Support and drive the successful delivery of change programmes and active projects, ensuring CI savings are achieved.
• Take full ownership of projects from concept to completion, ensuring timely and successful delivery.
• Ensure robust quality control across all projects, including effective risk, budget, and change management.
• Support the seamless implementation of new business wins, ensuring strong start-up performance through structured project management.
• Manage weekly CI pipelines, including tracking, validation, and sign-off with both internal and external stakeholders.
• Deliver accurate monthly reporting on CI performance, including actuals and forecast vs. in-year budget.
• Work collaboratively with Operational Excellence teams, embedding the use of First Choice tools to drive continuous improvement.
THIS ROLE WOULD SUIT PEOPLE WHO
• Experience in Business Development / Solution Design roles
• Experience in Project Management
• A thorough knowledge of DSC's products / services and sector business strategies
• Excellent analytical and problem solving skills
• Ability to ramp-up quickly on new topics as well as dive into and understand operational content
• Strong people and stakeholder management skills
• Outstanding communication skills and ability to influence at a senior level
• Willing to travel up to 50%
WHY JOIN US?
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more
WHO WE ARE We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more. BUILDING AN INCLUSIVE WORKPLACE At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day. As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs. #DSCUKICF


• Experience in Business Development / Solution Design roles
• Experience in Project Management
• A thorough knowledge of DSC's products / services and sector business strategies
• Excellent analytical and problem solving skills
• Ability to ramp-up quickly on new topics as well as dive into and understand operational content
• Strong people and stakeholder management skills
• Outstanding communication skills and ability to influence at a senior level
• Willing to travel up to 50%
  
  Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly., We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more., At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.
  
  Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more