Business Development Manager

To work across the Division to support operational delivery of key priorities, leading on forward looking transformation and improvement projects, supporting the Divisional and Group Management teams in quality and performance management, and the development of services.

This role requires an ambitious individual to work in conjunction with the Divisional Clinical Chair, Divisional Director, Head of Nursing/Integrated Professions, Group Manager, Clinical Lead and Clinical Matron, the postholder is an integral part of the team who will resolve daily operational challenges. The Trust has an ambitious improvement plan with a range of projects established to support patient care and the delivery of national operational standards, which the Business Manager will support.

This will include playing a key role in identifying opportunities for clinical innovation and modernisation, the delivery of all operational performance targets, managed services, financial management and day surgery bed utilisation and management. The Business Manager will support managerial and clinical teams for continually improving the quality of services to patients, and redesigning services to meet best practice standards, improving efficiency and effectiveness within available resources., The post holder will be required to analyse and interpret highly complex and sometimes conflicting information relating to service performance, clinical outcomes, and financial data. They will exercise significant judgement in developing strategic options, assessing risks, and recommending solutions that balance patient safety, quality, and financial sustainability.

This includes horizon scanning, benchmarking, and scenario modelling to inform long-term planning. Decisions will often need to be made autonomously within delegated authority, under conditions of uncertainty and time pressure, with a requirement to justify and evidence recommendations to senior stakeholders.

This job description provides a generic description of the main responsibilities of the Business Manager role. The job description will be modified to reflect any Divisional-specific responsibilities as appropriate.

The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. It serves a population of around 470,000 people, a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £740 million.

RCHT is responsible for the provision of services at three main sites with approximately 780 inpatient beds:

Royal Cornwall Hospital in Truro

St Michael's Hospital in Hayle

West Cornwall Hospital in Penzance

We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.

Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities, and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.

The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles. This plays a vital part in attracting and retaining highly skilled teams of doctors, nurses and other health professionals who support the care of well over half a million people each year.