Be part of a dynamic and collaborative team that plays a vital role in supporting the BBC's Chief Customer Officer Group (CCOG). Our Operations team is at the heart of business governance, compliance, and project delivery - ensuring the smooth running of key functions across Brand & Marketing, Media, BBC Creative, Audiences, and the Licence Fee Unit. This is a fantastic opportunity to contribute to meaningful work in a fast-paced, high-impact environment. WHY JOIN THE TEAM The CCOG Operations team enable the smooth running of a multiple-disciplined division, equipping teams with the operational tools and workspaces they need to do their best work, and providing key transactional and contractual processing support. We also support our teams with understanding and engagement with relevant BBC policies and risk management processes to ensure active compliance. The Operations Team lives and breathes the BBC Values., As a Business Coordinator, your role will include a variety of responsibilities across finance, project support, technology coordination, and administration:

• Manage SAP financial processes (e.g., POs, SOs, Talent, Copyright, and Freelancer bookings), maintain accurate records, resolve discrepancies, and handle finance-related queries.
• Coordinate team tasks, respond to operational queries, and represent the team in finance user groups.
• Provide project and strategic support through admin, analytics, reporting, and information gathering.
• Oversee IT coordination, including user access, asset tracking, and intranet content management (SharePoint/iPages).
• Ensure policy compliance, facilitate internal communication, and build strong stakeholder relationships to support service delivery.
Other Regular activity for the role holder would be:
• Collecting boxes and other items and moving them around the building.
• Collecting and handing out kit.
• Helping people on laptops and other tech with issues.
• Organising and managing cupboard storage space.
• Working with cables and Monitors
• Facilities management - looking at issues with desks and other things of that nature before bringing in FM teams.
  
  We're looking for someone who brings:
• Strong IT skills, including experience with MS Office, Dropbox, Smartsheet, SharePoint, and iPages. These skills will have been gained in a large professional organisation.
• Proven excellent planning, prioritisation, and organisational abilities.
• Proven clear and confident communication skills, both written and verbal.
• Proven ability to thrive in a fast-paced environment and meet tight deadlines.
• A collaborative mindset and experience working effectively in teams.
• Initiative and independence in problem-solving with minimal supervision.
• High attention to detail and experience handling complex and confidential information.
  
  BBC Group and Public Services, Broadcasting House, Portland Place, London, United Kingdom, W1A 1AA. BBC Studios Distribution Limited, company no: 01420028, registered address: 1 Television Centre, 101 Wood Lane, London, United Kingdom W12 7FA.
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If you can bring some of these skills and experience, along with transferable strengths, we'd love to hear from you and encourage you to apply. This role is currently advertised as internal only. Freelancers are eligible to apply if they have been on a Worker Contract (more info here) continuously for 6 months. If less than 6 months (or they have had a break of 3 weeks or more between engagements), they must seek Divisional HR approval to apply. Disclaimer This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved. Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory. For any general queries, please contact: Redeployment The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. Information at a Glance This is your BBC At the BBC you can create and innovate in an inclusive environment while contributing to some of the world's best loved content, and the BBC's mission to inform, educate and entertain. Life at BBC Here you will benefit from:
• Fair pay and flexible benefits including a competitive salary package, a flexible 35-hour working week, 25 days annual leave with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care and gym.
• Excellent career and professional development.
• Support in your working life, including flexible working which you can discuss with us at any point during the application, selection or offer.
• A values-based organisation where the way we do things is important as what we do.
Benefits may vary if you are joining on an FTC basis. Learn more about life at the BBC and our values in our candidate pack. You belong We have a working environment where we value and respect every individual's unique contribution, so all our employees feel that they can belong, thrive and achieve their full potential. We want to attract the broadest range of talented people to join us. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. Find out more about diversity, inclusion and belonging in our strategy below. Disability confident