Business Centre Receptionist

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is L2 0RD Job Introduction: Are youpassionate about delivering exceptional customer service and being the friendlyface that sets the tone for a positive experience? As aBusiness Centre Receptionist at HMRC Liverpool, you'll be atthe heart of our operation-ensuring smooth communication, creating a welcomingenvironment, and always putting the safety and satisfaction of our customersfirst. Our admin team plays a crucial role in running a seamless, efficientservice for all our clients and visitors. What you'll do:

• Deliver excellent customer service as the first point of contact
• Carry out general reception and administrative duties (calls, emails, filing)
• Manage meeting room bookings, setup, and AV support
• Replenish supplies and maintain cleanliness in designated areas
• Assist catering and mailroom teams when required
• Report maintenance issues and follow health & safety procedures
• Handle customer queries and escalate issues where needed
• Support team operations, including room setup and moving furniture
• Complete relevant paperwork and use internal communication systems
  
  Strong customer service skills
• Ability to follow health and safety procedures at all times
• Good organisational and communication skills
• Ability to work as part of a team
• Ability to complete tasks to a high standard
Desirable:
• Ability to work on your own initiative
• Previous experience in a similar role
  
  Workingwith Sodexo is more than a job; it's a chance to be part of somethinggreater.You'll belong in a company and team that values youfor you; you'll act with purpose and have an impact through your everydayactions; and you'll be able to thrive in your own way. In addition, we offer:
• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid volunteering day