Business Centre Manager

We are looking for an organised, commercially aware and customer-focused Business Centre Manager to lead the day-to-day operation and development of Retford Enterprise Centre and Middletons Yard. You will manage both sites, lead reception staff and help ensure the centres provide a professional and welcoming service to tenants, visitors and the wider business community. You will also be responsible for increasing and maintaining occupancy, promoting office, virtual tenant, co-working, meeting and conference facilities, and identifying opportunities to generate additional income. What you ll be doing

• Manage the day-to-day running of both business centres.
• Lead and support centre staff.
• Drive occupancy through sales and marketing.
• Manage budgets, income and expenditure.
• Build strong relationships with tenants and customers.
• Oversee leases, invoicing and credit control.
• Promote meeting rooms and centre services.
• Coordinate maintenance, facilities and contractors.
• Ensure health, safety and security standards are met.
• Support local businesses and business events, This is an opportunity to take a leading role in developing two important business centres, supporting local enterprises and helping to create thriving enterprise hubs for Retford, Worksop and the wider business community., The role requires flexibility to work across Retford Enterprise Centre and Middletons Yard, attend relevant external meetings and respond to occasional out-of-hours emergencies as a key holder. The postholder will be employed under the NJC for Local Government Services.
  
  You ll have experience in a customer-focused, commercial, property, facilities or similar environment, along with:
• Strong people management skills.
• Commercial and financial awareness.
• Sales, marketing or business development experience.
• Excellent customer service and communication skills.
• Strong organisation and prioritisation skills.
• Confidence managing budgets and financial information.
• Good digital and IT skills.
• Knowledge of health, safety and facilities management.
• The ability to work independently and solve problems.
A relevant qualification in business, marketing, finance, facilities or property management would be an advantage. Experience within flexible workspace, serviced offices, commercial lettings or conference facilities would also be welcomed.